Terms and Conditions | Choppalawnz

One-off service pricing

One-off mow pricing ranges from $249.90 to $749.90+ depending on property size, grass condition, and complexity. Exact pricing is confirmed following a site inspection.

Overgrown lawns require heavy-duty equipment and extended labour time
First-time mows typically take 2–4x longer than regular maintenance visits
Regular service clients receive a significantly reduced rate and priority scheduling
A site inspection may be required for properties over 300m² or with grass over 15cm

1. Definitions

Company means Choppalawnz, operating in Wellington, New Zealand.

Client means the person or entity engaging services.

Services means all lawn mowing, maintenance, and related services provided.

Property means the site where services are performed.

One-Off Service means a single visit without an ongoing agreement.

2. Service agreements and quotations

2.1 All quotations are valid for 30 days from the date of issue.

2.2 Service variations must be confirmed in writing and may affect the price.

2.3 The Client must provide safe, unobstructed access to the Property during scheduled visits.

2.4 The Company may inspect the Property before commencing services and adjust pricing based on conditions found.

3. Payment terms

3.1 Payment is due within 7 days of invoice date unless otherwise agreed in writing.

3.2 Late payment penalties:

After 14 days: $25 administration fee
After 30 days: 2% monthly interest on the outstanding balance
After 60 days: debt collection fees and legal costs may apply

3.3 The Client is liable for all collection costs incurred in recovering overdue amounts.

3.4 Services may be suspended for any account with overdue invoices exceeding $100.

4. Liability

4.1 The Company’s total liability shall not exceed the amount paid by the Client for the specific service giving rise to the claim.

4.2 The Company is not liable for damage to hidden or unmarked sprinkler systems, cables, underground utilities, fragile garden items not identified before service, pre-existing damage, or weather-related damage after service completion.

4.3 The Client agrees to indemnify the Company against claims arising from undisclosed hazardous conditions or inaccurate information about the Property.

5. Health and safety

5.1 The Company operates in accordance with the Health and Safety at Work Act 2015.

5.2 The Client must ensure the Property is safe and must notify the Company of any hazards including steep slopes, animals, underground utilities, or recent chemical treatments.

5.3 The Company may decline to perform services where safety conditions are inadequate.

6. Cancellations

6.1 Regular service agreements may be cancelled with 14 days written notice.

6.2 Services may be postponed due to adverse weather without penalty.

6.3 Cancellations received less than 4 hours before a scheduled visit may incur a $50 call-out fee.

7. Consumer rights

7.1 Where the Client is a consumer under the Consumer Guarantees Act 1993, nothing in these Terms limits their rights under that Act.

7.2 The Company operates in compliance with the Fair Trading Act 1986 and the Privacy Act 2020.

8. Disputes

8.1 The parties agree to first attempt to resolve disputes through direct negotiation.

8.2 Unresolved disputes shall be submitted to mediation under New Zealand Dispute Resolution Centre rules.

8.3 These Terms are governed by New Zealand law. Any claims must be notified within 30 days of the service date.

9. Photography

9.1 The Company may photograph completed work for marketing purposes unless the Client provides written notice to the contrary.

10. General

10.1 These Terms constitute the entire agreement and supersede all prior arrangements.

10.2 If any provision is unenforceable, the remainder of these Terms continues in force.

10.3 Neither party is liable for delays caused by events beyond their reasonable control (force majeure).

These Terms are effective as of 31 August 2025.
For questions: choppalawnz@gmail.com · 027 315 5560